Official Privacy Policy

365cuci Privacy Policy – Player Personal Data Protection

At 365cuci, we understand that your privacy is not something to be taken lightly. Every piece of information you share with us — from your registration name to your financial transaction details — is protected to industry-grade security standards. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data as a 365cuci player.

Updated: January 2026 Register Now

By using the 365cuci platform, you are deemed to have read and fully agreed to this Privacy Policy. Please review this document from time to time as it may be updated.

All player data is protected with 256-bit SSL encryption. 365cuci will not sell or disclose your personal data to third parties without your consent.


Six Pillars of Privacy Protection 365cuci

We don't just comply with the law — we go further to ensure your data is truly secure at every level.

256-Bit SSL Encryption

Every connection to the 365cuci platform is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide. Your data cannot be intercepted while in transit.

Secure KYC Verification

The identity verification (KYC) process at 365cuci is managed through a secure and controlled system. Submitted documents are stored in an isolated environment and are accessible only to authorized personnel.

Closed Data Storage

All player personal data is stored on servers protected by multi-layered firewalls and strict access controls. No data is stored in public or shared environments without appropriate protection.

No Data Selling

365cuci has never and will never sell, rent, or trade players' personal data to any third party for commercial purposes. Your data belongs to you — we are simply its custodian.

Full Player Control

You have the right to access, correct, or request the deletion of your personal data at any time. Simply contact the 365cuci support team and we will process your request within the stipulated timeframe.

Periodic Policy Updates

The 365cuci Privacy Policy is reviewed and updated periodically to reflect changes in privacy practices, technology, and the latest legal requirements. Players will be notified whenever significant changes occur.


Full Privacy Policy 365cuci

1 Introduction & Scope of This Policy

This Privacy Policy ("Policy") is published by 365cuci ("we", "Platform", or "365cuci") and applies to all users who register, browse, or use the services provided through the 365cuci online casino platform at 365cuci.top and the associated mobile app.

We are committed to protecting the privacy and security of all our players' personal information. This document details the types of data we collect, the purposes of collection, how we use it, who we may share it with under certain circumstances, and the rights you hold as the owner of your own personal data.

This Policy is to be read together with the 365cuci Terms and Conditions and our Responsible Gaming policy. If you do not agree with any provision of this Privacy Policy, you are advised not to use the 365cuci platform.

This Privacy Policy applies to all players in Malaysia and every user who accesses the 365cuci platform regardless of their geographical location. We comply with applicable data protection laws within our operational jurisdiction.

2 Types of Personal Data We Collect

To provide a safe, fair, and responsible service, 365cuci needs to collect certain categories of personal data from players. This includes information you provide directly during registration as well as information collected automatically while you use our platform.

Information you provide directly:

  • Full name as per valid identification document.
  • An active email address for communication and account verification purposes.
  • Mobile phone number for two-factor authentication and important notifications.
  • Date of birth for minimum age verification of 18 years.
  • Current residential address including city, state, and postcode.
  • Payment method information such as registered bank account numbers or digital wallet details.
  • Copies of identity documents (identification card, passport) for the KYC process when required.

Automatically collected information:

  • The IP address of the device used to access the platform.
  • Web browser type and device operating system.
  • Gaming activity history and transaction records within the platform.
  • Session data including login time, session duration, and pages visited.
  • General geolocation information based on IP address (not precise GPS location).
  • Cookie data and related tracking technologies used to enhance the user experience.

3 Purpose of Data Collection & Use

365cuci uses collected personal data solely for legitimate and transparent purposes. We do not use your data for purposes unrelated to platform operations without first obtaining your consent.

Purpose of Use Types of Data Used Legal Basis
Account Registration & Verification Name, email, date of birth, phone number Contractual compliance
Deposit & Withdrawal Processing Payment information, name, KYC Contractual compliance
Identity Verification (KYC) ID document, facial image, address Legal requirement
Fraud Prevention & Security IP, session data, transaction history Legitimate interest
Service Communications & Promotions Email, phone number User consent
Analytics & Platform Improvement Usage data, analytics cookies Legitimate interest

If you have previously given consent to receive marketing communications, you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting the 365cuci support team.

4 Data Sharing with Third Parties

365cuci takes a serious commitment to not sharing players' personal data with third parties without a valid and substantial reason. However, there are limited circumstances where data sharing is necessary to enable the platform to operate properly and comply with legal requirements.

The categories of third parties that may receive limited access to your data are as follows:

  • Payment Service Providers: Third-party payment processors that help securely handle deposit and withdrawal transactions. They receive only the data necessary to process the relevant transaction.
  • KYC Service Providers: An identity verification platform that helps us conduct KYC checks in compliance with anti-money laundering (AML) requirements. Data is shared securely and in a controlled manner.
  • Technology Service Providers: Cloud infrastructure, cybersecurity, and platform analytics providers that help 365cuci operate. All such providers are bound by strict data protection agreements.
  • Authorities & Regulatory Bodies: We may be required to disclose certain information to law enforcement authorities or regulatory bodies when mandated by a court order or applicable legal requirements.

365cuci never sells, rents, or discloses players' personal data to advertisers, third-party marketing firms, or any other commercial entity for resale or marketing purposes.

5 Cookies & Tracking Technologies

The 365cuci platform uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage patterns, and deliver more relevant content to you. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are as follows:

  • Essential Cookies: Required to enable core platform functions such as login, user sessions, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance & Analytics Cookies: Collecting information on how you use the platform — most frequently visited pages, time spent per session, and more. This data helps us improve the platform.
  • Functional Cookies: Remembering your preferences such as preferred language, region, and display settings to provide a more personalised experience in future sessions.
  • Security Cookies: Used to detect and prevent fraudulent activity, bots, and unauthorised access attempts to player accounts.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the 365cuci platform.

6 Data Retention Period

365cuci retains your personal data only for as long as necessary to fulfil the purposes of collection stated in this Policy, or as required by applicable laws and regulations.

  • Active account data is retained for as long as your account remains active on the 365cuci platform.
  • Following account closure, basic data is retained for a minimum of five (5) years for anti-money laundering (AML) compliance and audit record purposes.
  • Financial transaction records are retained for the period required by applicable financial and regulatory laws.
  • KYC documents are retained for the duration of the active account and five (5) years after account closure.
  • Access logs and security data are retained for a maximum of twelve (12) months for security incident investigation purposes.

Once the designated retention period has elapsed, your personal data will be securely deleted or anonymized in accordance with our internal data deletion procedures.

7 Your Rights as a Data Owner

As a 365cuci player and the owner of your own personal data, you have the following rights, which you may exercise at any time by contacting our support team:

Right of Access

You have the right to request a copy of all personal data we hold about you in a readable format.

Right to Rectification

You may request the correction of any personal data that is inaccurate, incomplete, or outdated.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention requirements.

Right to Restriction of Processing

You may request a restriction on the processing of your data under certain circumstances provided for by law.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another party.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time without needing to provide a reason.

8 Data Security & Protection Measures

365cuci continuously invests in the latest cybersecurity infrastructure to ensure players' personal data remains protected at all times. The technical and organisational security measures we implement include:

  • Data in transit is encrypted using 256-bit TLS/SSL protocols, without exception, for all connections.
  • Data at rest is encrypted using AES-256 encryption across all databases containing personal information.
  • Role-based access control (RBAC) ensuring only authorised staff can access sensitive player data.
  • Round-the-clock 24/7 security monitoring and advanced intrusion detection systems (IDS/IPS).
  • Regular security audits by independent third parties to identify and address any system vulnerabilities.
  • Two-factor authentication (2FA) for all internal staff access to systems containing player data.
  • Mandatory data security training program for all 365cuci staff who handle player information.

While we take all reasonable security measures, no digital system can be guaranteed 100% secure. In the event of any security incident that affects your data, 365cuci will notify you promptly in accordance with applicable legal requirements.

9 Children's Privacy & Age Restriction

The 365cuci platform is a service restricted to individuals aged 18 and above only. We do not intentionally collect or process personal data from individuals under the age of 18.

If we discover that personal data belonging to an individual under the age of 18 has been collected inadvertently, we will take immediate action to delete that data and close the relevant account. Parents or guardians who believe their child has registered on our platform are requested to contact the 365cuci support team immediately.

10 Amendments to the Privacy Policy

365cuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, technologies used, or applicable legal requirements. When any significant changes occur, we will notify you via:

  • Notifications displayed at the top of the platform when you are logged in.
  • Notification emails sent to the email address registered to your account.
  • Announcement on the 365cuci homepage within a reasonable period before changes take effect.

Continued use of the 365cuci platform after the effective date of any amendments constitutes acceptance of the updated Privacy Policy. The date this Policy was last updated is January 2026. We encourage you to revisit this page from time to time to stay informed.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, you may contact the 365cuci privacy team through the following channels:

  • Support email: [email protected]
  • In-platform Live Chat — available 24 hours a day, 7 days a week in Bahasa Melayu.
  • WhatsApp — number available within the platform after login.

We are committed to responding to all privacy-related enquiries within five (5) business days. For data deletion or transfer requests, the processing period is within fourteen (14) business days, depending on the complexity of the request and identity verification requirements.

The 365cuci support team is ready to assist you fully in Bahasa Melayu. Do not hesitate to contact us if you need further clarification on any section of this Privacy Policy.


Related FAQs Privacy Policy

Answers to the most frequently asked questions by 365cuci players regarding their privacy and personal data protection.

365cuci does not sell or disclose your personal data to third parties for commercial purposes. We only share necessary data with payment service providers, KYC platforms, and technology infrastructure providers that assist us in operating the platform — all subject to strict data protection agreements. In certain cases, we may be required to disclose information to legal authorities when mandated by a court order.

You may submit a data deletion request by contacting the 365cuci support team via live chat or email at [email protected]. Please provide your account information for identity verification purposes. Requests will be processed within 14 business days. Please note that some data may need to be retained for a specified period to fulfil AML legal requirements and financial record obligations mandated by regulations.

Following account closure, 365cuci will retain your basic data for a minimum of five (5) years to fulfil anti-money laundering (AML) compliance requirements and financial audit records. After this period, your data will be securely deleted or anonymized. You will not receive any marketing communications from us after your account is closed.

Yes, completely secure. All payment information is processed through channels protected with 256-bit SSL and AES-256 encryption. 365cuci does not directly store full card numbers or sensitive financial information — all transaction processing is handled by licensed and trusted third-party payment providers adhering to strict PCI-DSS security standards.

Yes, you have full access rights to your personal data. Contact the 365cuci support team via live chat or email, including your account identification details. We will provide a report of your personal data in a readable format within five (5) business days after identity verification is completed.

You can stop receiving promotional emails from 365cuci easily in two ways: first, click the "Unsubscribe" link found at the bottom of any promotional email you receive; or second, log in to your account and update your communication preferences in the account settings section. Unsubscribe requests will be processed within 48 hours. Note: You will still receive transactional and security emails essential to your account operations.

Privacy Protected, More Gaming Peace of Mind

You now know how 365cuci protects your personal data. Register today and enjoy a safe, fair, and responsible gaming experience alongside thousands of Malaysian players who trust 365cuci.

256-bit SSL Protected Data No Data Selling 24/7 Privacy Support Secure & Trusted KYC
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